What's It All About, Alfie?
Ha! So glad you asked! Our award-winning customer service stems from our philosophy. That is, "You're the boss, Boss!" Once we sign the contract, the way we see it, we have no excuse for not delivering. If you ask us to do something we can't do, we won't take the job. Instead, we'll tell you up front that it's beyond our scope or ability. We won't make a bunch of promises we can't keep, just to get your business.
There are a few companies that have made a name for themselves in customer service. Disney, Zappos, Nordstroms come to mind instantly. We want our clients to think of us immediately when they think of exceptional customer service.
If you prove it, you don't have to say it. If you don't prove it, saying it is a
waste of everyone's time.
There are a few companies that have made a name for themselves in customer service. Disney, Zappos, Nordstroms come to mind instantly. We want our clients to think of us immediately when they think of exceptional customer service.
If you prove it, you don't have to say it. If you don't prove it, saying it is a
waste of everyone's time.